Shipping policy

At VISHTRA RAGS, we aim to deliver your orders quickly, safely, and in perfect condition. Please read our shipping policy to understand how we process and deliver your purchases.

 

- Order Processing

  • All orders are processed within 4-6 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • Once your order is shipped, you will receive a tracking number via email/SMS.

 

- Shipping Methods & Timelines

  • Domestic Shipping (India): Orders usually take 4-6 business days for delivery, depending on your location.

 

- Shipping Charges

  • Shipping charges are calculated at checkout based on the delivery address and order weight.

  • Free Shipping may be offered on special promotions or minimum order value (if applicable).

 

- Delays & Exceptions

  • Delivery delays may occur due to unforeseen events such as natural disasters, strikes, or courier issues.

  • VISHTRA RAGS is not responsible for delays caused by customs clearance or incorrect shipping information provided by the customer.

 

- Order Tracking

  • You can track your order using the tracking link provided after dispatch.

  • For any issues regarding tracking, you may contact our support team at [vishtrarags@gmail.com / +91 91520 04105].

 

- Wrong Address / Non-Delivery

  • Customers are responsible for providing the correct shipping address.

  • In case of an incorrect address or failed delivery attempts, the package may be returned to us. Reshipping costs will be borne by the customer.

 

- Damaged or Lost Packages

  • If your package arrives damaged, please contact us within 48 hours with photos of the product and packaging.

  • In case of a lost package, we will investigate with the courier and provide a replacement or refund (based on case verification).

Contact Us

For any shipping-related queries, reach out to us at:
📧 vishtrarags@gmail.com
📞 +91 91520 04105